Consulting in times of Covid-19?

Is it possible to initiate and run a consulting project during a global pandemic?


Before the pandemic started, we received an RFP from a Swiss customer regarding a market data project. We started to discuss what we can offer and what our approach could be. Usually these kinds of projects involve a lot of interaction with the customer and staff onsite – doing workshops, conducting interviews, getting a feeling for the situation, and eventually developing a solution scenario. So, we thought starting the process would not be possible without meeting in person.
However, the customer was under a certain pressure to kick off the project as soon as possible with the pandemic not going away real soon. The oraise group has been selected to conduct the project – not only because of the concepts we developed to handle everything remotely.

We started the project without having met each other personally. We did all the project work with a team of three consultants from oraise working with a team of five from the customer (who are also working remotely). We conducted interviews, coordinated virtual meetings and workshops, and made good progress – much better than expected.

Despite seeing each other only via video, we have built a good relationship of trust. The project worked out very well and is successful – as the customer confirmed to us.

After running the whole project fully remotely the core team eventually met in person once (as the Covid-19 situation got better for a while) to discuss the results. It was good to see the people in person finally and everybody agreed that things went far better than expected in the beginning.

So, what is the bottom-line? Remote projects are possible, they may even be more efficient (no travel times & meetings stick to business topics) than on-site projects.

We had a good plan and adhered to it consequently.

However, social interaction without meeting in person is difficult. We were lucky that everybody pulled in the same direction and that there were no difficult stakeholders and politics that are part of many projects.

In the future – post pandemic – we are looking forward to running projects with the experience we gained with the best from both worlds – having personal interaction as well as efficient and concentrated remote work.

For more information on this exciting reference please contact us: Michael Schobert, Head of Implementation, michael.schobert@oraise.com.

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