There’s no doubt about it: Relocating your complete IT operations or parts of it to the Cloud is a trend, also among our customers from the Financial Services industry.
This development is not just driven by the general trend towards digitalisation per se. Those who intend to transform at least parts of their IT to the Cloud usually envisage concrete efficiency gains through reduced costs and/or better scaling options.
Often, organisational changes might also provide the background for IT outsourcing. If such changes were not obvious immediately, organisational impact would naturally be the first point to investigate before making relevant decisions.
In addition, you should consider some other issues that will significantly influence your decision to migrate and the future set-up:
The choice of service and deployment model:
Look for:
– Infrastructure as a Service (IaaS) – i.e. remote systems in terms of hardware outsourcing, or.
– Platform as a Service (PaaS) – on which your own applications can be serviced and developed, or do you want to use
– Software as a Service – (SaaS) to access external software and use applications?
Where the question of the deployment model (public, private or hybrid) is concerned, the intended use and your essential security needs are decisive.
This is followed by other crucial questions that should not be neglected. Some examples:
– Regulatory requirements for your business and those of your service provider:
– In addition to regulatory requirements, e.g. via the German Banking Act (KWG), MaRisk, BAIT or# KAIT, legal regulations such as via the German Data Protection Act (DSGVO) and the German Federal Data Protection Act (BDSG) must be observed. Furthermore, specific norms and standards must be fulfilled (e.g. ISO norms and ITIL).
– Particularly relevant are fulfilments of norms and standards as well as the certification at partner level in the case of significant outsourcing.
– Service Level Agreements (SLAs) and performance parameters are mandatory to be defined as part of the contractual agreements.
– Capacities, availability of services and response times, concepts and procedures for emergency management and exception handling must be provided for all components of a service contract and, together with the SLAs, can have a significant commercial impact.
– Finally, auditing and information rights including documentation must also be taken into account.
In any case, if you are moving towards the Cloud with your IT or parts of it, let us tackle the issues together. Based on the know-how available at oraïse, our experience and certifications, we can clarify your questions, and also provide solid advice on the right solution for you, as well as implement and operate it.