Remote Services

Increased availability of your systems, effective, secure and cost optimised.

Our remote services support you proactively with the operation and the maintenance of your IT infrastructure. We reliably control and operate systems and processes in your IT infrastructure according to tailored reaction and operating times. Your advantages are:

  • Reduction of self-involvement and costs
  • Continuous improvement of system availability
  • Modular and customisable Service Level Agreements
  • Pro-active monitoring and qualified reporting
  • Professional capacity management

Remote Services – Portfolio

  • Pro-active monitoring and qualified reporting
  • Market Data Management/Vendor Management
  • Multi-language service desk (SPOC)
  • IT Security concepts
  • Remote support and maintenance
  • Disaster recovery
  • High availability (24/7 support)
  • Regular system health checks
  • Pro-active monitoring and qualified reporting
  • Market Data Management (DACS)
  • Multi-language service desk (SPOC)
  • IT Security concepts
  • Remote support and maintenance
  • Disaster recovery
  • High availability (24/7 support)
  • Regular system health checks

Find more information about Thomson Reuters products here.

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  • Pro-active monitoring and qualified reporting
  • Multi-language service desk (SPOC)
  • IT Security concepts
  • Remote support and maintenance
  • Disaster recovery
  • High availability (24/7 support)
  • Regular system health checks

PRODUCTS