Software Maintenance
Software Maintenance Service: improved processes within the software lifecycle.
Our services are not limited to software development; we also offer operation, support and maintenance of not only standard software, but also of custom software systems, applications and interfaces. Our best-practise model enables enterprise to improve the effectiveness and cost transparency of existing systems on a long-term basis.
- Standardised processes and expert level knowledge of methods
- Support of a broad spectrum of different codes and frameworks
- Increase in resiliency and quality within the software life cycle
- Increased security of investment
Software Maintenance – Service portfolio
- Version control and management of all relevant source codes and artefacts
- Delivery of on-demand development environments incl. automated build generation
- Qualified 3rd level support: analysis of software problems and classification of bugs and change requests
- Pro-active bug fixing
- Preparation of releases and roll-outs
- Monitoring of changes of 3rd party interfaces
- Integration of API changes using minor releases
- Customised SLAs
- Qualified add on services
- Major API changes
- Major changes initiated via change requests
- Premium software maintenance including monitoring of 3rd party interfaces, components and security exploits
- Improved security of investments through continuous maintenance and development of existing systems
- Increased resiliency and quality within the software lifecycle through qualified analysis and debugging
- Pro-active management and support
- Qualified software maintenance for
- 3rd party systems
- interfaces and applications
- custom software
- Security and exploit management
- Extensive experience in development, administration, support and operations
- Single Point of Contact (SPOC)
PRODUCTS
SnapFlux(md)
Thomson Reuters, Bloomberg and ECB Market Data Integration for Banking Systems.
Exchange Tools
Analysis for the Markets of the Deutsche Börse AG.
MDA Services
Automated Market Data Administration.
Exchange Services
Connectivity and Operations Solution for the Trading Markets.
